Tenant FAQs
Answers to your common questions
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What is the application fee?
RRM charges a non-refundable application fee of $100 per person over 18. Applications are submitted online and paid by credit or debit card, while cash payments can be made at Our office using Our computers. The screening process includes background, employment, credit, and criminal checks conducted through AppFolio to evaluate each applicant. -
How long does processing take?
Processing generally takes 24 to 72 business hours after the complete application and fee are received. The manager will then contact you to inform you of approval, denial, or if additional information is needed. Denial notices are sent in writing. -
Does your office have an after-hours drop box?
Yes, Please reach out to info@rarealty.net for alternative submission methods. -
Can I have a pet now if I didn’t have one before?
Pets are not permitted without prior approval. To request approval, submit a pet request with a photo and details about your pet. If approved, a $350 pet deposit per pet will apply. Unapproved pets may result in a $500 fine. Per law, service animals with proper documentation are exempt from the deposit requirement. -
What is the typical lease term?
Standard lease periods are 1–2 years. Short-term leases are not generally accepted unless an existing lease is extended. -
What is your pet policy?
Pet approval depends on the owner. Pet deposits are $350 per pet, with restrictions on certain breeds. Failure to disclose a pet may result in penalties. Service animals are exempt from restrictions. -
Do you re-key the property before move-in?
All properties are re-keyed at move-in for $100 (due at lease signing). Tenants receive keys; RRM does not retain keys during occupancy for liability reasons. Lost keys require re-keying at the Tenant’s cost. -
What are your rental qualifications?
Applicants should have a credit score of 650+, a dependable rental history for the past five years, gross income at least three times the rent, and no recent evictions or bankruptcies. Security deposits may be higher for certain blemishes; severe issues result in denial. -
How much is the security deposit?
Deposits vary based on qualifications but are fully refundable if the property is returned in good condition. -
What must I do to receive my deposit back after moving out?
Remove belongings, clean thoroughly, repair damages, and maintain lawns and landscaping. Professional repairs are required for damages. -
Can I negotiate rent before applying?
No, rent is not negotiable before an application is processed. Questions about rent or pets should be included in the online application fields.
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